Coming together is a beginning. Keeping together is progress. Working together is success. - Henry Ford
At Brother's Inc., providing TOP NOTCH customer service is paramount! For over twenty six (26) years, we have built our name and reputation on the strong foundation of quality workmanship combined with stellar customer service. Exceeding the needs of our builders and our homeowners is our number one priority 365 days a year.
Every customer request, whether it be to set up a service call or to help trouble shoot an electrical or security related issue, will be processed by a knowledgeable, courteous and professional staff member. All inquiries will be processed within 24 hours to be sure you get the results you need in a timely fashion.
Please feel free to complete the on-line form or call us at 610-328-0670 or toll free at 1-866-BROSINC, Monday through Friday, 8:30am - 5:00pm. Our staff members are always ready and willing to assist you.
- Emergency requests should not be made through our website. If you need emergency assistance, please call our corporate office at 610-328-0670 or toll free at 1-866-BROSINC, Monday through Friday, 8:30am - 5:00pm. Inquiries made after business hours, on weekends or holidays, need to go through our emergency service at 610-359-3742.
- Identification Badges must be presented by any Brother's Inc. service technician upon entering a client's home. This is a mandatory company policy to ensure the safety of all of our customers. If your technician does not have an I.D. badge, please call the office immediately to confirm that the technician is a Brother's Inc. representative.