Troubleshooting

Resetting GFI Receptacles

  • The GFI House Circuit is typically located next to the electrical panel in the basement or, sometimes, the garage.

  • The GFI Bathroom Circuit is typically located in the master or hall bathroom

  • The GFI Kitchen Circuit is typically located on the kitchen counter or kitchen desk area

  • PLEASE NOTE: Refrigerators, heavy-duty appliances, and power tools plugged into GFI receptacles will most likely cause the circuit to trip

Troubleshooting Smoke Detectors

  • Beeping smoke detectors can be caused by a missing battery, a missing electrical feed, a dead battery, or if the battery is not installed correctly

  • Smoke detectors that appear to be going off for no reason could need dusting or be checked for bugs and vacuumed out

  • Please note the battery is located on the side of BRK model smoke detectors installed from 2000-2001 and on the top of USI smoke detectors installed after 2002

Heating & Air Conditioning Units

If the heating or air conditioning units are unresponsive, please make sure of the following:

  • All emergency switches are ON

  • The switches on the actual units are ON

  • The thermostat is ON

  • The breakers are ON

Tripped Circuit Breaker

  • If the switches are ON when all are facing inward towards the ON label

  • If the switch is CENTERED it has been tripped

  • To RESET, flip the swith out to the OFF label (outward) and back over to the ON label (inward)

If further assistance is needed, don't hesitate to get in touch with our Customer Service Department at

610-328-0670 ext.127

Have Questions?
We can help.

Thank you for visiting our website. If you are a homeowner or a builder with inquires regarding any of our products or services please complete the online Request for Information form so that we can provide you with the appropriate information. A Brother's representative will contact you within 24 hours.